Return policy
Our products are handmade, most use glue stones on the clothes, sometime may fall several pieces is noram, not problem, you can put them back easy.
If you aren’t 100% satisfied with your items, or have received a defective goods, simply email our customer support team at [email protected] or contact whatsapp 86-1882527905
Please include the email address associated with the order and describe the issue, include photos. We will do our best to help and respond in 72 hours.
Returning products please keep them in their original condition and packaging.Used products, or products damaged by the customer will not be eligible for refund. Pls contact us to get return address.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected] or contact whatsapp 86-1882527905
